CEOTELECOMS | Feb. 15, 2015
Patrick Benon is the new Orange Botswana Chief Executive Officer (CEO) after the untimely departure of Philippe Baudin, who had to leave the company last year due to said pressing family considerations.
Before he even warmed his office chair, Benon unleashed a raft of ambitions which he said would make the local chapter of a French based telecommunications operator assume an international outlook.
“My ambition is to make Orange Botswana an employer of choice. As we all know, People are the most important asset of any organization. We are going to create a sustainable environment to improve the motivation and happiness of our employees, and most importantly, we are going to work on developing their skills and leadership and making sure that they are taking more responsibilities. I am going to provide our employees with an international exposure which is fundamental for their professional growth.
“I also aim to deliver the best customer experience in the market. And for that, we are going to focus on providing the best network in term of quality of service, providing the best customer relationship in our shops and through our call center, and also, we are going to digitalize the customer relationship allowing our customers to access all features via Internet and via their mobile phone.
Benon said he aimed to make Orange Botswana the ‘most innovative operator.’ My other ambition is to make Orange Botswana the most innovative operator, and for that, we will continue to be the first to introduce key technologies into the market. In the past, we’ve been the first to offer 3G services in Botswana. We’ve been the first to launch a visa card linked to mobile money services.
”Joshua Galeforolwe, Board Member of Orange Botswana also helped the CEO’s entry onto his seat by adorning him with accolades, saying he brings with him to the company a wealth of experience from the various working backgrounds that he served.“
He brings with him a wealth of experience from the telecommunication business and ICT industry. His experience in the industry spans over 15 years during which he held both operational and strategic positions in various entities.
”Before joining Orange Botswana, Dr Patrick Benon had been CEO of Orange in Central African Republic for over 3 years. Prior to that, he was CEO of Benin Telecoms, a state owned telecommunications corporation for over 4 years, after he was promoted from the position of Deputy CEO of Benin Telecoms. “
We are confident that Orange Botswana will not only benefit from the international exposure that Dr Benon brings, but the extraordinary milestones he has achieved gives us even more confidence that he will bring a lot of positive changes to Orange Botswana,” said Galeforolwe.
He said the Orange Botswana board was entirely proud to have Dr. Benon “As the Board of Orange Botswana, we are particularly enthused to have a man of his experience in talent development and we await with interest his impact in this area, which has eluded us hitherto.
I am sure, the over 1 million Orange customers would also be expecting a lot from Dr Benon and his team. Hardly 3 months into the job; he is already delivering to Batswana a new dawn and revolution in mobile internet service. Ladies and gentlemen, “fast has never been this fast”, is what this gentleman and his team are bringing to our nation.”
“Innovation is what has been consistently present in the DNA of Orange Botswana. I am happy to let you know that the new CEO brings with him the same vision as Orange Botswana – and that is of innovation, setting trends in ICT and going where no one else has ever gone in Botswana.
In addition to being a leader in innovation, Orange Botswana also strives to be the best in class in customer experience. In this regard, you will be seeing a noticeable shift in our position on this matter in the coming months.”
Orange is one of the world’s leading telecommunications operators with sales of 41 billion euros in 2013 and 159,000 employees worldwide at 30 September 2014, including 99,800 employees in France. Present in 30 countries, the Group has a total customer base of 240 million customers worldwide at 30 September 2014, including 182 million mobile customers and 16 million fixed broadband customers. Orange is also a leading provider of global IT and telecommunication services to multinational companies, under the brand Orange Business Services. Tagscroorange